With a loan of EUR 25,000 upOwa can order 250 mid-range Solar Home Systems that will be installed in family homes in Cameroon.
- Direct investment
- 3 new jobs
- 250 people reached
- 50 solar systems installed
- In the coming period there are different conditions for this partner. More information can be found here.
- The interest rate has been temporarily increased by one (1) percentage point to accommodate the growing uncertainty associated with COVID-19.
- In addition, this investee is allowed - provided they continue to comply with the applicable covenants - to refinance future repayments to Lendahand investors with the funds raised from this project.
- Repayments occur after 12 months, 18 months and 24 months.
Issuer: upOwa SAS
Maturity: 24 months, repayments after 12, 18 and 24 months
Interest rate: 7,25% p.a.
Expected turnover 2019: EUR 2,7 million
This is a direct loan to a company and therefore it is recommendable that you are careful with the amount you will invest.
upOwa distributes innovative solar solutions on a rent-to-own basis, enabling rural families and micro-entrepreneurs without electricity access to purchase high-quality solar home systems (SHS) with a flexible “pay-as-you-go” (PAYG) payment plan. With technology innovation in its DNA, upOwa developed its own management software platform tailored to best serve customers and secure reimbursement of their credits in the most cost-effective manner.
Founded in 2014, upOwa has a bold stretch goal: make solar energy available to millions of households now living in the dark in Cameroon and beyond across Central Africa. Since initial marketing launch mid-2016, partnering with the 3 main operators of mobile money transfers in Cameroon turned this dream into reality for more than 9 000 beneficiaries to date. upOwa attracted 1 million EUR of equity earlier this year and we are now aiming to raise working capital to scale up at a fast pace to 50 000 beneficiaries in the next 12 months, to more than a million within 5 years.
upOwa plans to order 250 SHS with the campaign, each including 4 lamps, a radio and a torch. The unit price of a mid-range SHS is EUR 100.
upOwa’s entry-level offer is a solar home system composed of a solar panel, a control unit that includes a long-lasting lithium battery, a universal cellphone charger and 3 ceiling lamps. All products distributed by upOwa come from suppliers who have passed demanding Quality tests and therefore each SHS comes with a comforting 2-year warranty. Our mid-level offer is an upgrade from the entry-level offer that allows for additional appliances such as an additional ceiling light, a radio and a torch.
As most clients can’t afford to pay upfront for the full value of their SHS, upOwa allows for a repayment scheme over 18 months initiated by a first deposit that corresponds to approximately 10% of the full value to be repaid. The following payments are flexible in order to meet customers’ fluctuant cash reserves: the more cash available wired, the longer the period before next payment is due.
At the time of installation, upOwa field agents will train the users on how to make the most of their solar home system in a way that maximises its lifetime. During the repayment period, upOwa is able to keep track of reimbursements thanks to uWIP, its tailored management platform. In our call center, operators pro-actively assist and train clients to both well understand the pay-as-you-go mechanism and anticipate maturity dates, which allows for a very low default rate. If at some point a deadline is overpassed, the solar home system will be locked and the appliances will shut down until a new payment is received. Once the total amount has been paid, our client becomes owner of its solar system and can opt for another, eventually more powerful, solar home system in order to further upgrade is family quality of life but still in an affordable way.
About 90% of our clients do not have access to electricity before using the solar home system upOwa offers. Most of our clients are families living off-the-grid in rural Cameroon, where the day ends at about 6pm for all those who live without electricity because the daylight is gone and most activities turn very hard or hazardous to perform in the dark –if feasible at all.
Thanks to the 250 solar home systems this campaign will allow to distribute, the life of about 1250 people will radically change overnight because they will then be able to simply turn the switch on at 6pm and instantly get a bright, reliable, clean flux of light at their place:
- Children will study and improve their results at school;
- Mothers will cook and take care of children with reduced risks of hazards;
- Entrepreneurs will keep their shop open a few hours more and increase revenues;
- The security at home will increase because light scares off burglars and animals;
- Everyone at home will avoid breathing kerosene lamps toxic fumes and get rid of associated diseases (eg respiratory and/or vision troubles)
- The direct natural environment of beneficiaries will save substantial amounts of CO2 emissions resulting from the fossil fuels burnt in lamps or diesel generators.
In addition, we realised that families living off-the-grid in rural Cameroon use an average of 4 cellphones per household. Those are out of battery most of the time, which forces users to travel a few hours to the next town at least once a week in order to recharge batteries. Thanks to the solar home system universal plug, phone charging can take place at home anytime which allows users to save both a lot of time and a lot of money.
It is true that one could find solar home systems in specialized retail stores located in major cities of Cameroon (far from the countryside), though such solar home system will then be either very expensive and sold cash (without the pay-as-you-go scheme upOwa offers) or very cheap and sold without warranty (which upOwa offers based on its Quality testing expertise). For these reasons, competitive offers only reach a tiny number of people, and allow for very limited sustainable impact on beneficiaries. In contrast, upOwa’s business model has been shaped to tackle the challenges of (i) last mile distribution, (ii) customer’s satisfaction and (iii) affordability of energy access.
Last but not least, the company growth itself will create more than 500 qualified, empowering jobs in the next 3 years which, we hope, will indirectly boost overall the local economy of rural Cameroon.
Additional information on upOwa
The founders believe decentralized energy production through a sustainable micro-infrastructure empowers isolated people worldwide to get a grip on their future. They also believe that electricity is the most empowering energy that off-grid communities thrive for and which can be produced in an environmental-friendly way thanks to renewable sources, and distributed at an affordable price thanks to digital innovation.
Therefore, as a first step towards a future where isolated people becomes energy self-sufficient in the developing world, upOwa develops and brings sustainable, affordable solar solutions to off-the-grid communities in Cameroon. Let’s power people now!
upOwa is a social business that develops and brings the most adapted energy solutions to isolated communities and businesses in the developing world, at an affordable price.
We believe technology innovation is a key enabler of (social, ecological and economical) sustainable growth for our company as well as for the communities we serve. Therefore upOwa has lead intensive technology benchmarks to select the few suppliers of SHS who have achieved innovative products tailored to fit the market needs, and runs internal software development programs to equip its employees with a unique management platform tailored to fit their duties needs.
With a triple bottom line in mind, the company will relentlessly grow to reach 3 bold global objectives in 5 years from now:
- Social impact: 1 million beneficiaries
- Economic impact: 1000 direct jobs created
- Ecological impact: 2000 tons of CO2 saved
Team in Cameroon
Loïc Descamps (COO)
With more than a 20-year experience in Europe and Africa, Loïc has gained solid background in business development, general management and commercial and marketing management in various sectors (distribution, retail, telecom/ICT, banking). Designing, implementing and executing successful operational plans and initiatives that drive significant revenue growth and competitive market positioning in a cost-efficient manner is what he does best! He is an accomplished multilingual communicator with excellent negotiation skills, with a proven track record of forging strong business relationships and motivating multinational teams to meet and surpass demanding performance goals. Also highly qualified with an on-going MBA, an Executive Management Masters and a Bachelor’s degree in Marketing, Loïc recently joined upOwa as Chief Operating Officer (COO) based in Cameroon.
Julie Mercier (Operations Deputy)
After working in a consulting company for French utilities clients, Julie was recruited as deputy chief operations officer. Passionate about the issues of access to energy for all and its impacts on social and economic development, she assists the COO in ensuring operating efficiency and is on the lookout for continuous improvement.
Lambert Alama (Sales Director)
After more than 11 years of experience in Distribution and Sales leadership in various activity sectors and various regions in Cameroon, Lambert recently joined upOwa to bring a deep knowledge of rural areas and field operations best practices. With his sales managers, they continuously challenge internal methods and daily manage sales teams to achieve sustainable ramping up sales in rural communities. Lambert holds a social science master, in addition to education in the distribution and sales sector.
Guy Noutam (Technical Manager)
Guy worked several years as an electronic engineer for various missions in the fields of rural electrification or electronic security. Through his experiences and thanks to his passion for renewable energy, Guy gathered the set of skills and the knowledge required to be upOwa’s technical manager. The social impact of upOwa in rural communities is the main drivers for Guy, who runs a team of 10+ technicians dedicated to the rural distribution of our solutions.
Marcel Balebata (Call Center Director)
A graduate in Business and Operational marketing from the Institute Superior Siantou in Yaounde, Marcel has gained a wide experience in the areas of e-consultancy, telesales and sales support on the Cameroonian and French market. He joined the upOwa team with the ambition to be the most efficient link between customers, prospects and the company.
Pascal Tchuente (Administration and Financial Manager)
With more than 15 years of extensive experience in various positions of the accounting and finance management field, from junior accountant and storekeeper to senior administration and finance manager, Pascal brings an excellent mastery of Cameroonian good practices. He holds a masters degree in Accounting and Finance and joined upOwa recently as the Administrative and Financial Manager in Cameroon.
Thierry Lacmago (HR Manager)
With more than 8 years of experience with responsibilities in the field of human equity, Thierry works hard to maximize employees motivation as well as to make sure the company does fulfill all its obligations as far as HR management is concerned. His dynamism and his driving force behind proposals make him a key player in the management team. He holds a masters degree in HR and Strategy Management.
Brunehilde Carniel-Perrin (Methods Manager)
After working for 3 years for a British manufacturing company as Continuous improvement program leader, Brunehilde wanted to use her knowledge to help communities improve their quality of life. By joining upOwa as methods manager, she helps ensure that operations run smoothly, so as to provide a better and more efficient service to the customers.
Rodrigue Njounsop (Software Development Manager)
Passionate about software development and computer graphics, Rodrigue studied electrical engineering before developing his passion for software engineering at the African Institute of Computer Science in Cameroon. Rodrigue thinks everyone should have access to energy, thus he decided to develop applications that will affect the field of renewable energy in his country.
- Patricia Sandeu (Training Director)Previously in charge of designing and implementing new training programs for more than 5 years in SMEs before joining upOwa, Patricia is passionate about energy-related social issues and driving change across the entire organization. Because a successful company is made of successful people, she strongly believes in upOwa’s skill transfer mission and associated professional training center, the "Up'Academy". She holds a masters degree in HR management.
Team in France
Kilien de Renty (CEO)
Kilien has launched this project after 3 years, of which two in the US, working as a Marketing Engineer and Business Developer for the “Commissariat à l’énergie atomique et aux énergies alternatives” (CEA) in the field of new technologies for energy and communication. His former experience as a Market Analyst at Engie and his past community commitments as volunteer firefighter and scoutmaster paved the way to the creation of an impactful company that tackles a major business opportunity in the Energy sector. He holds a Master Degree in Engineering, Grenoble INP (France)
Caroline Frontigny (BD Director)
Co‐founder of upOwa, Caroline worked in the French embassy in the US before joining the World Bank as a Development Analyst for 4 years. She is in charge of Business Development and partnerships at a corporate level, and is also deeply involved to support operations development. She holds a Master Degree in Engineering, Supélec (France)
Thomas Muguet (CIO)
Thomas runs the Information Systems and Software Engineering teams at upOwa. Software enthusiast for more than fifteen years, he has a wide experience of project management and software development from the engineering industry. He graduated from Ensimag, Grenoble Institute of Technology and has a M.S. in Advanced Information Systems & Software Engineering.
Highlights or Awards
- Green Startup Challenge winner (2iE)
- 2015 PEPITE Grand National Entrepreneurship Award (French Government)
- “French Tech Bourse” award (BPI France)
- African Social Venture Prize (Orange)
- Pulse award (EDF)
- “Investissements d’avenir” Renewable Energy Innovation Awardee (ADEME)
- Energy Access Challenge award (ENEA)
- Mobile Money Operators: Orange Money, MTN Money, Express Union
- Suppliers: GLP, Amped Innovation, Fosera, Omnivoltaic
- Distribution Network: Total
|Company name||upOwa 14|
|CEO||Kilien de Renty|
|Sector||Sustainable energy projects|
Impact of this project
- With this investment 3 jobs are created
- With this investment 250 people are reached
- With this investment 50 solar home systems are installed
About the risks
What are the risks of investing money?
Our local partners cover the risk of currency exchange rates and loan defaults. They do this by maintaining financial reserves for this purpose . In addition, there is an option to claim their equity if needed. While these measures are intended to minimize the risk to funders, our local partners face risks of their own that could effect their ability to secure a loan. These include: - bankruptcy - currency exchange rates - fraud - operational risks - political and regulatory changes - natural disasters or epidemics.
If you invest direct in a company, hence not via a local partner, risks of default are not covered. As the risk that comes with direct lendings is generally higher than an investment through a local partner, the interest rate is also higher.
There is also some operational risk at Lendahand. An example might be that Lendahand is unable to find shareholders to finance their activities. In such a case, Lendahand will handle outstanding loans at the best of its ability. At the same time, our ability to legally address non-payment from local partners becomes understandably difficult.
How does Lendahand minimize the risks?
Local partners must adhere to our mission and work with us to provide loans that are affordable. This insures that local entrepreneurs have access to financing that allows them to grow their business. A local partner must also have a track record. In other words, they must have proven themselves as a meso-credit provider for SMEs. This means (for instance) that the partner must have a solid credit portfolio, along with enough buffers and equity to compensate for unexpected downturns. We also check the organizational structure of the partner and how robust their (internal) procedures are. Finally, the loans that a local partner receives via Lendahand must be in proportion to the partner's total balance sheet. A healthy balance between effectuating influence and independence is crucial. If you would like to receive more information on the financial indicators we employ, please contact us via firstname.lastname@example.org.
When currency exchange risks become too high for a local partner, Lendahand will urge the local partner to cover these risks. In some scenario's the local partner is contractually obliged to comply with these demands.
Lendahand will always conduct due diligence when a Company requests for a direct loan. To provide more insights on risks, an independent partie comes in to perform brief analysis on direct loans. The results can be downloaded on the project detail page of the direct loan. However, this analysis serves primarily as a tool for your own opinion and conclusion. Pay attention to the fact this analysis is not an investing advice.
Does Lendahand provide guarantee on the loans?
Normally we don't. Local partners take care of the repayment, even if (some) entrepreneurs are unable to do so themselves. If the local partner is for some reason unable to repay then there is a chance of partial or full loss of your money. For this reason Lendahand only selects financially solid partners based on strict criteria.
Also, for most direct loans no guarantee is provided. For these investments currency risks are covered however.
Sometimes - and only for some direct investments in Africa - our partner Sida, part of the Swedish government, will provide a guarantee with a maximum of 50%. If this is the case, it will be indicated explicitly.
Does Lendahand have a license or exemption?
Yes. The Dutch Authority Financial Markets (AFM) has provided Hands-on B.V. (with trade name 'Lendahand') in September 2016 with an investment firm license in accordance with article 2:96 of the Financial Markets Supervision Act (Wft). Placing orders on Lendahand's website is therefore an AFM regulated activity. Lendahand also meets its minimum capital requirements of EUR 125,000 following its license as required by De Nederlandsche Bank (DNB).
Lendahand uses an exemption from an approved prospectus that is available up to EUR 5 Million per year.
How safe are my personal details?
We adhere to strict safety requirements with regards to private and payment details. All sensitive data is sent through an encrypted connection (https). Also, data is stored (encrypted) in a secured facility provided by AWS: the world largest hosting service. Customer documents can only be retrieved by a secured connection and multi-factor authentication.
What happens if the local currency devaluates?
Our local partners and Companies bear the exchange rate risks. We settle the loan, redemptions, and interest payments in euro.
Does Lendahand use a third foundation fund?
What happens with my money if Lendahand goes bankrupt?
If Hands-On BV (containing the brand name Lendahand) would go bankrupt trades between Lendahand and payment service provider Intersolve EGI would cease immediately. Intersolve will then transfer the funds in your personal wallet to your bank account (Note: if at this time the project you have invested in has been fully funded and the money has thus been transferred to the local partner, these funds will not be transferred back to your bank account). Intersolve will then in consultation with a trustee handle all repayments between the investors and investees up until the final repayment of the last project has taken place.
Additionally, Lendahand is part of the investor compensation scheme (ICS). This scheme aims to compensate individuals and small businesses who have trusted money and or financial instruments (such as notes or options) to a licensed bank, investment firm or a financial institution in case the financial firm is unable to meet its obligations arising from claims related to the investment service (in other words, if Hands-On BV is not keeping track of the acquired notes by investors in the Wge depot correctly). The ICS guarantees an amount of up to EUR 20,000 per individual. For more information, go to www.toezicht.dnb.nl/en/2/50-202210
Why is my money going via Intersolve EGI?
What happens when a local partner goes bankrupt?
|Revenue (per year)||€474,578|
|Equity / total assets||81.98%|